Hardware support

Our hardware specialists are able to provide and support solutions for any data collection and management project. We can recommend and supply hardware for bar code labelling, RFID, and bar code scanning, and thermal printing. We work with all major hardware suppliers, including Casio, Motorola, Intermec, Zebra, and DataLogic.

Software support

Our web-based Helpdesk system and dedicated support team ensure that support for our systems is prompt, accurate, and clearly communicated. The support team works closely with the software development team, which means they are able to handle even complex technical questions without delay. Most queries are resolved on the day they are raised, and our customers recognise our support as a key strength of our company.

We offer a variety of training options, tailored to suit your business needs. These are delivered by highly experienced trainers, can be delivered online or in person, on your site or at our ofice.

Implementation

When you start a journey with us - whether for the first time or the twentieth - we help you every step o the way. We'll help you plan, test, review, coordinate, communicate, and go live. We provide regular progress reviews, clear advice when required, and excalation points (just in case). We'll help you anticipate and work through those inevitable last-minute glitches, and we'll be with you when you go live.

Project Management

All successful projects require careful planning, good management and clear communication. At Newgate, we have experienced, flexible project managers who can help you through even the most complex projects with the minimum of fuss.

Solution Design

Know what you want to achieve but not how to achieve it? We can help? From user-centric solution design to technical architecture, database management and cutting edge software development, we can turn your visions into reality.

System Integration

Rarely do organisations have the luxury of implementing systems that work entirely independently. Whether your need is for data migration, linking two existing but apparently incompatible systems, or building something new that works with something you already have, we have the people, the skills and the experience to help.

IT Consultancy

Our talented team is able to help and advise on a whole range of IT issues. Just ask!